“When it comes to telecommunication services there were many local companies offering products, but when all the details were considered, TSI was the perfect fit for Springfield Local Schools. As voice/communication consultants, the wealth of knowledge and customer service from their entire organization makes this professional relationship quite positive. As a family-based business, each employee goes above and beyond ensuring satisfaction to all customers through his/her friendly and conscientious approach. Receiving expert direction on types of phone lines, servers, and related equipment to install helped to relieve any unnecessary stress associated with a lack of understanding. Their customer service does not stop with installation however. Dealing with large phone service providers is undoubtedly a daunting task for educators not knowledgeable with all the technical terms. Again TSI provided consultation during a lengthy dispute with AT&T that enabled our organization to resolve the case with accurate terms while minimizing my time and effort.
TSI continues to offer excellent advice whenever needed and the consultants are just a phone call away. The best part is that I completely trust their team to represent and service our school professionally. Working with TSI for over 10 years has given me the confidence that our telecommunication services and products are in the best of hands.”
Thomas S. Yazvac
Springfield Local Schools